A recognised benchmark for independent Personal Assistants — designed to provide confidence, clarity, and trust when choosing support.
When a Personal Assistant meets the QCAS Professional Standard, it means they:
This is not a one-time check — it reflects a commitment to maintaining professional standards.
The QCAS Professional Standard is built on three key elements:
Personal Assistants must complete a structured approval process before being accepted onto the QCAS scheme. This includes:
Approval confirms a Personal Assistant has met the requirements of the QCAS Professional Standard, and can form part of a decision-making process when assessing suitability for a specific role.
All approved Personal Assistants must follow a clear set of professional standards covering:
Approval is not permanent. Personal Assistants are expected to:
Where concerns are raised, approval may be reviewed, suspended, or withdrawn.
The QCAS Professional Standard reflects how Personal Assistants should actually work:
It supports professionalism without removing choice and control.
Choosing the right Personal Assistant is about trust.
The QCAS Professional Standard helps answer a simple question:
“Can I feel confident in the person supporting me or my family?”
